Privacy Policy

This Privacy Policy (“Policy”) explains how Nexenly (“we,” “our,” or “us”) collects, uses, and shares your personal information when you access or use our website located at www.nexenly.com and any associated services or digital assets that link to this Policy (collectively, the “Site”). By using our Site, you agree to the practices outlined below. We may update this Policy from time to time and will indicate the effective date of the latest revision.

WHAT IS PERSONAL INFORMATION?

“Personal information” refers to data that identifies you as an individual, such as your name, email address, phone number, mailing address, billing details, or any other information linked directly to your identity. It does not include anonymized or aggregated data that cannot be used to identify you.

INFORMATION WE COLLECT

Active Information Collection:
We collect information you voluntarily provide when:

  • Filling out contact forms

  • Requesting consultations or quotes

  • Subscribing to newsletters

  • Making payments for services

  • Communicating with us via email or chat

This may include your name, email, business name, phone number, billing address, and any other information you submit.

Passive Information Collection:
When you visit our Site, we automatically collect:

  • IP address

  • Browser type and operating system

  • Pages visited

  • Referral links

  • Usage data

We may also use cookies and web beacons to personalize your experience, track user behavior, and enhance performance. You can adjust your browser settings to manage or reject cookies.

HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Provide services and process transactions

  • Respond to inquiries and provide customer support

  • Send updates, promotions, or relevant marketing messages

  • Improve the Site’s usability and effectiveness

  • Protect against fraudulent activities

  • Comply with legal obligations

We may store and process your information on servers located in the United States and other jurisdictions.

SHARING OF PERSONAL INFORMATION

We do not sell your personal data. We may share your information only in the following circumstances:

  • With trusted service providers and subcontractors who assist in operating our Site and delivering our services

  • If required by law, legal process, or government request

  • To protect our legal rights or the safety of our clients and users

  • As part of a business transfer (e.g., merger or acquisition)

  • In an anonymized or aggregated format that does not personally identify you

You are responsible for any information you share in public forums or comments on the Site.


THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before sharing any personal information.

DATA SECURITY

We take reasonable technical and organizational measures to safeguard your information. However, no system is 100% secure. You are responsible for keeping your login credentials confidential. Notify us immediately of any unauthorized use.

YOUR CHOICES

You may:

  • Opt out of marketing emails via the “unsubscribe” link in our messages

  • Disable cookies through your browser settings

  • Request to update or delete your personal data by contacting us

SMS TERMS & CONDITIONS

By opting in to receive SMS from Nexenly, you agree to the following:

  • You consent to receive up to 4 messages per month, including updates, service notifications, or marketing content.

  • Message and data rates may apply based on your carrier.

  • You can opt out anytime by replying “STOP.”

  • Your phone number will not be shared or sold to third parties.

  • You must be 18+ and the authorized user of the number you provide.

  • We are not liable for delays or errors caused by your mobile carrier.

QUESTIONS OR CONCERNS?
If you have questions about this Policy or your data, please contact us at:
hello[at]nexenly.com
www.nexenly.com